Returns & Exchanges
At Jeffers Pet, Equine & Livestock, we stand behind the quality of our products and want you to be completely satisfied with your purchase. If you are not happy with your order, you may return it within 30 days of receipt for a refund or exchange.
Initiate Your Return
Log into your account or use our guest portal to select the items you wish to return and obtain a Return Authorization Number.
Prepare the Package
Securely pack the items in their original packaging, ensuring all tags are attached and the product is in new, unused condition.
Ship the Items
Affix the provided prepaid shipping label to your package and drop it off at any authorized carrier location.
Receive Refund or Exchange
Once our warehouse inspects the returned goods, we will process your refund to the original payment method or ship out your requested exchange within 5-7 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing